BeFrie
Support
How to contact BeFrie for account, safety, and app help.
Updated October 12, 2026
Email support
Contact [email protected] with your account email, the issue you are seeing, and screenshots if they help explain the problem.
Safety issues
Use the in-app report and block tools for user safety issues. Reports preserve relevant context so they can be reviewed reliably.
Bug reports
For app bugs, include the screen, the action you tried, the error message, and whether it happened on Wi-Fi or mobile data.
Feature requests
Send ideas for new plan, chat or safety features to [email protected]. Include what you want to do and why it would help.
FAQ
Why do I verify my ID? Everyone who hosts or joins a plan verifies their identity once, so the people you meet are who they say they are. How do I report or block someone? Tap them in a plan to open their profile, or open the menu in your chat with them, then choose Report or Block. How do I delete my account? In the app, open Profile, then Safety, legal and account, then Delete account.